ITRO Team

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #2098
    ITRO Team
    Keymaster

    Hi, sorry for our late reply! Please set cookie to its max value to show the popup only once per visitor.
    Thank you and best regards

    #2027
    ITRO Team
    Keymaster

    Hi!
    thank you for contacting us. Please try to substitute the the selector #itro_popup with #a1_nfov_56724
    so your code will be:
    jQuery(“#a1_nfov_56724, #a1_nfov_56261”).remove();
    Bear in mind that with the paid version the first part of identifier is linked with the popup ID.
    So #a1_nfov_56724 is related to the popup with the ID 1, #a2_nfov_56724 ID 2, a3_nfov_56724 ID 3 and so on…
    Please send us a feedback
    Best regards

    • This reply was modified 2 years, 5 months ago by ITRO Team.
    #1914
    ITRO Team
    Keymaster

    Ok, great! Best regards

    #1901
    ITRO Team
    Keymaster

    Hi chandu098, thank you for contacting us!
    We visited your website using Firefox, Chrome, Edge and Safari and the video always stopped playing audio when the popup is closed. Would you please tell us what browser are you using? Please make sure you got the latest version of our plugin and try it in private browsing.
    PS: about cookie settings, you have to set “Next visualization (hours)” at 24.
    We’re available for any further information, best regards

    #1806
    ITRO Team
    Keymaster

    Hello!
    this functionality is present in the Paid version (also LITE license): https://www.itroteam.com/wordpress-popup-plugin-marketing/guide-itro-wordpress-marketing-plugin/#shortcodes
    You can easily use our shortcodes to reach your object.

    However you can add the following JS to your theme custom script:

    jQuery(function($){
      $('#my-anchor').click(function(){
        itro_exit_anim();
      });
    });

    where “my-anchor” is the id of your html tag.
    This code call the “itro_exit_anim” function that trigger the popup closing.
    We this is helpful!

Viewing 5 posts - 1 through 5 (of 5 total)