#1901

ITRO Team
Amministratore del forum

Hi chandu098, thank you for contacting us!
We visited your website using Firefox, Chrome, Edge and Safari and the video always stopped playing audio when the popup is closed. Would you please tell us what browser are you using? Please make sure you got the latest version of our plugin and try it in private browsing.
PS: about cookie settings, you have to set “Next visualization (hours)” at 24.
We’re available for any further information, best regards