my license is no longer in the back office

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This topic contains 2 replies, has 2 voices, and was last updated by  mdeweb 9 months, 4 weeks ago.

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  • #2077

    Alice Collura

    Hi mdeweb,
    thank you for contacting us. Would you please send us the license key and the website url at We’ll check if there’s any problem with the activation of your license.
    Thank you for your cooperation, best regards



    I added the license in the back office and created a popup a few days ago. Returning to see the id of the popup, I no longer have access. I am asked for my email and the key. I do it again and nothing happens.
    Thanks for your help



    Sorry I did not know you answered me, I did not get an email. I sent you the information by mail thank you.

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