{"id":9526,"date":"2022-12-01T17:54:35","date_gmt":"2022-12-01T16:54:35","guid":{"rendered":"https:\/\/www.itroteam.com\/agent-manager-documentation\/"},"modified":"2023-06-12T12:29:42","modified_gmt":"2023-06-12T10:29:42","slug":"agent-manager-documentation","status":"publish","type":"page","link":"https:\/\/www.itroteam.com\/en\/agent-manager-documentation\/","title":{"rendered":"Agent Manager Documentation"},"content":{"rendered":"\n\n\t<section class=\"section dark\" id=\"section_907205051\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1688915926\">\n\n\n\t<div id=\"col-1924839908\" class=\"col medium-10 small-10 large-9\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2>ITRO AGENT MANAGER<\/h2>\r\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;height:5px;background-color:rgb(255, 255, 255);\"><\/div>\r\n\r\n<h1 class=\"uppercase\"><span style=\"font-size: 250%;\">documentation\r\n<br \/><\/span><\/h1>\r\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;height:5px;background-color:rgb(255, 255, 255);\"><\/div>\n\n<a href=\"#agente\" class=\"button white\" >\n\t<i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i>\t<span>AGENT GUIDE <\/span>\n\t<\/a>\n\n\n<a href=\"#agentmanager\" class=\"button white\" >\n\t<i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i>\t<span>AGENT MANAGER GUIDE<\/span>\n\t<\/a>\n\n\n<a href=\"#amministratore\" class=\"button white\" >\n\t<i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i>\t<span>ADMINISTRATOR GUIDE<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1924839908 > .col-inner {\n  margin: 30px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_907205051 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgb(0,0,0);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1532135465\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-1401510315\">\n\n\n\t<div id=\"col-398378436\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #agente\" data-bullet=\"true\" data-link=\"#agente\" data-title=\"Agente\"><a name=\"agente\"><\/a><\/span>\n\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >AGENT<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >add an agent<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p align=\"left\"><span style=\"font-family: Liberation Serif, serif;\">To be such, the agent must be registered by the administrator, who will give him the credentials for access (see the administrator&#8217;s guide).<span style=\"font-size: medium;\"><\/span><\/span><\/p>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >add a customer<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"row\"  id=\"row-534297953\">\n\n\n\t<div id=\"col-1334536148\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p align=\"left\"><span style=\"font-family: Liberation Serif, serif;\"><span style=\"font-size: medium;\">A new agent can immediately start working by creating an account for a customer.<\/span><\/span><\/p>\r\n<p align=\"left\"><span style=\"font-family: Liberation Serif, serif;\"><span style=\"font-size: medium;\">To add a new one just go to the side button \u201c<i>Agent Area<\/i>\u201d e selezionare il sottomenu \u201c<i>add customer<\/i>\u201d.<\/span><\/span><\/p>The customer will be automatically assigned to the agent who placed him, who will earn his commission percentage on each order placed by him (or by the agent himself who can place the order in his name).\r\n<p align=\"left\"><strong><\/strong><\/p>\n\t<div id=\"text-1338214176\" class=\"text\">\n\t\t\n\nOnce all the fields have been filled in, and the &#8220;add new user&#8221; button has been pressed, you can go to the &#8220;All Customer&#8221; section to see the list of customers. In this section, you can select any customer and by pressing the &#8220;select \u201d to impersonate the customer selected during the order creation phase.\n\t\t\n<style>\n#text-1338214176 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-49132896\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_203117397\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"346\" height=\"303\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/1.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/1.png 346w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/1-300x263.png 300w\" sizes=\"auto, (max-width: 346px) 100vw, 346px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_203117397 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1020809610\">\n\n\n\t<div id=\"col-1516058384\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_470814985\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" style=\"margin:25px 0px 0px 0px;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"537\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2-300x84.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2-1024x286.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2-768x215.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2-1536x430.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/2-600x168.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_470814985 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >place an order<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<div class=\"row\"  id=\"row-1272444015\">\n\n\n\t<div id=\"col-1683870802\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1516198347\" class=\"text\">\n\t\t\n\nFirst you need to open the shop.\r\n\r\nTo do this, from the dashboard, you need to press on the icon with the house, and press Visit the shop.\r\n\r\nFrom here it is also possible to see if a customer has been selected (name, surname and username are shown) with the possibility of deselecting it.\r\n\r\nOr, if none has been selected, you are invited to do so by pressing the relevant button.\n\t\t\n<style>\n#text-1516198347 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1295212628\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1385478250\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"335\" height=\"294\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/3.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/3.png 335w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/3-300x263.png 300w\" sizes=\"auto, (max-width: 335px) 100vw, 335px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1385478250 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1810744153\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-4163638287\" class=\"text\">\n\t\t\n\nOnce in the shop, select the products that the customer wants to buy and add them to the cart.\r\n\r\n<strong>During the purchase range of a product, it is possible to change its price or make it a gift.<\/strong>\n\t\t\n<style>\n#text-4163638287 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;\"><\/div>\r\n<p style=\"text-align: left;\">When you have finished adding products to your cart, you can open it to apply any promotional codes or increase the number of products.<\/p>\r\n<p style=\"text-align: left;\">If you carry out one or more of these operations, you will need to press on &#8220;Update cart&#8221; and then you can press Complete order.<\/p>\r\n<p style=\"text-align: left;\">During the checkout phase, the fields are pre-filled only if customer data was entered during registration and modification.<\/p>\r\n<p style=\"text-align: left;\">If they are not compiled, it is necessary to do so and compile at least those marked with an asterisk. Finally, you can choose a payment method and click on Place order.<\/p>\r\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;\"><\/div>\n\n\t<div id=\"text-2545184875\" class=\"text\">\n\t\t\n\nTo view the order, you must return to the dashboard in the same way as you arrived at the shop.\n\t\t\n<style>\n#text-2545184875 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1838467834\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"689\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4-300x108.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4-1024x367.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4-768x276.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4-1536x551.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/4-600x215.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1838467834 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p align=\"left\">By visiting the &#8220;Orders&#8221; section, it is therefore possible to see the order just generated with the description &#8220;pending&#8221; under the &#8220;status&#8221; column.<\/p>\r\n<p align=\"left\"><strong>When the order status is changed to &#8220;completed&#8221; it will be possible to view the commission amount<\/strong> in the order list, in the relative field,\r\nor by entering the order details and finding it under the heading Commission.<\/p>\r\n<p align=\"left\">If you still can&#8217;t see it, you need to press the Refresh button under the heading\r\nCommission in the order details.\r\nYou can see all your commissions from the menu in the dashboard by pressing the Commissions button.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1878522801\">\n\n\n\t<div id=\"col-1929739269\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1498828501\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2023\/06\/Agent-Role-Guide-Agent-Manager.pdf\" target=\"_blank\" class=\"button primary is-underline\" rel=\"noopener\" >\n\t\t<span>DOWNLOAD AGENT GUIDE<\/span>\n\t<i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2121621353\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1532135465 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  min-height: 300px;\n  background-color: rgb(245, 245, 245);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1416947871\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-36512536\">\n\n\n\t<div id=\"col-609418346\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #agentmanager\" data-bullet=\"true\" data-link=\"#agentmanager\" data-title=\"Agent manager\"><a name=\"agentmanager\"><\/a><\/span>\n\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >AGENT manager<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n\n<p align=\"left\">With the role of Agent Manager it is possible to trace all the data relating to the agents.<\/p>\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >add a customer assigned to an agent<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n\t<div id=\"text-2118767014\" class=\"text\">\n\t\t\n\nIf a customer needs to be added, the agent manager must move the cursor over the &#8220;Agent Area&#8221; icon and click on the &#8220;Add customer&#8221; item.\n\t\t\n<style>\n#text-2118767014 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1124831529\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"844\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5-300x132.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5-1024x450.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5-768x338.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5-1536x675.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/5-600x264.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1124831529 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p align=\"left\">All the data can be entered on this page and you can select which agent to assign the customer by selecting it from the drop-down menu in the first field marked with the name &#8220;Agent&#8221;.<\/p>\r\n<p align=\"left\">Once this is done, the list of customers can still be seen in the &#8220;Agent Area&#8221; but by going to the &#8220;All customers&#8221; item and you will be presented with the list of all customers in which, by clicking on the a customer, it will be possible to access the information of the same and possibly change the data and the agent to which it refers in the same way in which it was assigned.<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1876486901\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1918\" height=\"602\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6.png 1918w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-300x94.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1024x321.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-768x241.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1536x482.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-600x188.png 600w\" sizes=\"auto, (max-width: 1918px) 100vw, 1918px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1876486901 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-1481861611\" class=\"text\">\n\t\t\n\nThe same functions are present for agents under the &#8220;Agent Manager&#8221; icon.\n\t\t\n<style>\n#text-1481861611 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"container section-title-container\" style=\"margin-top:36px;\"><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >manage the commissions of individual agents<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p align=\"left\">If you select the &#8220;all agents&#8221; item under the &#8220;Agent Manager&#8221; icon, you can see the list of agents and, by clicking on their name, you can access a menu to change the commissions both of the selected agent and to the agents related to him.<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_989955301\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"846\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1-300x132.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1-1024x451.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1-768x338.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1-1536x677.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/6-1-600x264.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_989955301 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"container section-title-container\" style=\"margin-top:36px;\"><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >orders, commissions and reports<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p align=\"left\">In the &#8220;Orders&#8221; section there is a list of all orders and their status.<\/p>\r\n<p align=\"left\">By ticking the box of one or more orders and clicking the box at the top &#8220;Group actions&#8221; it is possible to change the status of the order.<\/p>\r\n<p align=\"left\">The agent manager cannot generate orders on behalf of customers.<\/p>\r\n<p align=\"left\">Once the order is complete, it is possible to track the commissions through the homonymous menu under the heading &#8220;all commissions&#8221;.<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1689171728\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"453\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7-300x71.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7-1024x242.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7-768x181.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7-1536x362.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/7-600x142.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1689171728 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p align=\"left\">Instead, under the heading &#8220;report&#8221; it is possible to filter searches by date and by status and calculate commissions in the selected period.<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1536429868\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1059\" height=\"576\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/8.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/8.png 1059w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/8-300x163.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/8-1024x557.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/8-768x418.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/8-600x326.png 600w\" sizes=\"auto, (max-width: 1059px) 100vw, 1059px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1536429868 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-936312642\">\n\n\n\t<div id=\"col-264880236\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1272931340\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2023\/06\/Agent-Manager-Guide.pdf\" target=\"_blank\" class=\"button primary is-underline\" rel=\"noopener\" >\n\t\t<span>DOWNLOAD AGENT MANAGER GUIDE<\/span>\n\t<i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1216361797\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1416947871 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  min-height: 300px;\n  background-color: rgb(190, 190, 190);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_760364755\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-57255355\">\n\n\n\t<div id=\"col-917067527\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #amministratore\" data-bullet=\"true\" data-link=\"#amministratore\" data-title=\"Amministratore\"><a name=\"amministratore\"><\/a><\/span>\n\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Administrator<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n\n<ul>\r\n <li style=\"text-align: left;\">Administrator can:<\/li>\r\n <li style=\"text-align: left;\">Manage prices<\/li>\r\n <li style=\"text-align: left;\">create agents<\/li>\r\n <li style=\"text-align: left;\">set commissions<\/li>\r\n <li style=\"text-align: left;\">view customers by agent<\/li>\r\n <li style=\"text-align: left;\">view the number of orders per agent<\/li>\r\n <li style=\"text-align: left;\">change order status<\/li>\r\n <li style=\"text-align: left;\"> add agent manager.<\/li>\r\n<\/ul>\n<div class=\"container section-title-container\" style=\"margin-top:36px;\"><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >add an agent manager or an agent<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n\t<div id=\"text-2367360149\" class=\"text\">\n\t\t\n\nTo add an agent manager (or any type of user) just go to the &#8220;Agent Manager&#8221; icon in the &#8220;Add Agent&#8221; item (it redirects you to the &#8220;users&#8221; icon in the &#8220;add new&#8221; item).\n\t\t\n<style>\n#text-2367360149 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_610749161\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"890\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9-300x139.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9-1024x475.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9-768x356.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9-1536x712.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/9-600x278.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_610749161 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p style=\"text-align: left;\" align=\"left\">Once all the fields have been filled in, and after having saved them with the &#8220;Add new user&#8221; button, go to the &#8220;Users&#8221; icon under the heading &#8220;all users&#8221;.<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_963475607\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"921\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10.png 1920w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10-300x144.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10-1024x491.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10-768x368.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10-1536x737.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/10-600x288.png 600w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_963475607 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-2752506699\" class=\"text\">\n\t\t\n\nThe list of all users will be shown and selecting one, clicking on the name,\r\na menu will appear with a series of fields. In the &#8220;Role&#8221; field it will be possible to select the type of role of the new user.\n\t\t\n<style>\n#text-2752506699 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_932018684\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" style=\"margin:18px 0px 0px 0px;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1910\" height=\"918\" src=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11.png\" class=\"attachment-original size-original\" alt=\"\" srcset=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11.png 1910w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11-300x144.png 300w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11-1024x492.png 1024w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11-768x369.png 768w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11-1536x738.png 1536w, https:\/\/www.itroteam.com\/wp-content\/uploads\/2022\/12\/11-600x288.png 600w\" sizes=\"auto, (max-width: 1910px) 100vw, 1910px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_932018684 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1736208234\">\n\n\n\t<div id=\"col-1924792167\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-748715146\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2023\/06\/Admin-Guide-Agent-Manager.pdf\" target=\"_blank\" class=\"button primary is-underline\" rel=\"noopener\" >\n\t\t<span>DOWNLOAD ADMINISTRATOR GUIDE<\/span>\n\t<i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-421232703\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_760364755 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  min-height: 300px;\n  background-color: rgb(245, 245, 245);\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-9526","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agent Manager Documentation - ITRO Team<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.itroteam.com\/en\/agent-manager-documentation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agent Manager Documentation - ITRO Team\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.itroteam.com\/en\/agent-manager-documentation\/\" \/>\n<meta property=\"og:site_name\" content=\"ITRO Team\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/itroteam\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-12T10:29:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.itroteam.com\/wp-content\/uploads\/2021\/09\/logo-itro-team-srl.png\" \/>\n\t<meta property=\"og:image:width\" content=\"756\" \/>\n\t<meta property=\"og:image:height\" content=\"756\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ItroTeam\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.itroteam.com\\\/en\\\/agent-manager-documentation\\\/\",\"url\":\"https:\\\/\\\/www.itroteam.com\\\/en\\\/agent-manager-documentation\\\/\",\"name\":\"Agent Manager Documentation - 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